FAQs
How do I create an account?
Updated: July 4, 2025
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Go to firetail.app. Alternatively, to create a US instance go to us.firetail.app
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Click Get Started.
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Click Sign up.
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Enter an email address and password. Click Continue.
- Note: Passwords must contain:
- At least eight characters
- At least one from three of the following four categories:
- Lowercase letters.
- Uppercase letters.Numbers (0-9).
- Special characters (for example, !&%%^*).
- Note: Passwords must contain:
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Using your preferred authenticator app (for example, Google Authenticator) scan the QR code. A one-time passcode is generated on the app.
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Enter the generated code. Click Continue.
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A recovery code is generated. Copy the code and store it somewhere safe (for example, a password manager).
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Mark the checkbox to indicate that you have copied and stored the new recovery code.
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Click Continue.
An email is sent with a verification link to activate the new account. When the account is activated you can then create an organization and add additional members to it.